Shopper Intent & Identity

Know who's shopping in your market, not just how many.

Some of your highest-intent shoppers are never activated. Shopper Intent & Identity resolves that anonymous activity to a real person so your team can follow up 1:1 instead of guessing.

De-anonymization

Turn unknown sessions into named, contactable households.

Intent scoring

Depth, recency, and repeat behavior rolled into one score.

Match rates you can see

Transparent reporting on how much traffic resolved and why.

CRM-ready records

Identity, signal, and score handed off in a format your CRM accepts.

Shopper Identification

From anonymous session to a real person.

The signals track behavior, the identity graph matches it to a consented household record, and what was an unknown visit becomes someone your team can actually reach.

  • Page depth, revisits, and high-value actions captured on every session
  • Cross-device stitching resolves the visit to one household, not one browser
  • Match rate reported by source and by day — no black box

Anonymous session

Unknown visitor

  • · Pricing page · 2 visits
  • · Key product page ×3
  • · Started a form, left

No form. No lead. No name.

Identity graph

Matches the session to a real, contactable record.

Device & browser graph

Cross-device stitching

Hashed email & IP

Consented, permissioned sources

Household address

Postal-grade validation

Resolved person

JE

Jordan Ellis

Columbus, OH · Household match

Interested in

Premium package

Intent score 91 · contactable today

Match rate you can audit

See exactly how much traffic resolved, by source and by day — no black box.

Intent scoring

Who's actually shopping, ranked.

Resolved isn't the same as ready. Every identity gets a score built from depth, recency, repeat behavior, and the actions that precede a real conversion for your business.

  • One score from depth, return visits, high-value actions, and recency
  • Tuned to your conversion patterns, so the threshold moves as your buyers do
  • You see the evidence behind every score, not just the number
91Intent

Jordan Ellis

Above threshold

Columbus, OH · Household match

Interested in

Premium package

What moved the score

Page depth

7 pages this session

Return visits

3 sessions in 5 days

High-value action

Started a form

Recency

Last seen 9 hours ago

Scores are tuned to your conversion patterns, so the threshold moves as your buyers do.

Threshold 75
What you get back

A shortlist, not a traffic report.

Instead of a session count, your team gets the handful of people who behaved like buyers this week — with the evidence attached and the noise already filtered out.

  • Name-level records with the pages and actions that triggered the match
  • Existing customers and open deals suppressed so you never double-touch
  • Refreshed daily into the Opportunities Center and your CRM

This week

Sessions this week18,420
Resolved to a person6,214
Scored above threshold212
Your shortlist47

Your shortlist

Refreshed daily
  • JE

    Jordan Ellis

    3 visits · form abandon

    91
  • AM

    Alexis Moore

    Pricing page ×4

    84
  • DP

    Devon Pratt

    Existing customer

    Suppressed

Pushed straight into the Opportunities Center and your CRM.

Consent & compliance

Built to respect the rules.

Identity resolution runs on consented, permissioned sources with opt-out honored across every channel — and your data stays yours, never resold into someone else's audience pool.

  • Consented, audited data partners only
  • Opt-out and suppression enforced before anything reaches your team
  • Your first-party data is never resold or shared

Compliance layer

Every identity passes these checks before it ever reaches your team.

Consented sources only

Permissioned, audited data partners

Opt-out honored everywhere

Instantly across email, SMS, and mail

Your data stays yours

Never resold into another audience pool

Suppression built in

Customers and open deals filtered out

Ready to put a name to your high-intent shoppers?

Create your free account