Follow-Up Workflows

AI agents that work the lead until it's warm.

Every qualified opportunity gets a sequence: email, SMS, and call tasks executed by AI agents, escalated to a human the moment the shopper responds, and written back to your CRM as a warm, qualified lead.

Email & SMS agents

Personalized, on-brand outreach sent on the timing that converts.

Call tasks

Prioritized call queues with the signal and talk track attached.

Human handoff

A reply, a click, or a callback instantly routes to your team.

CRM-ready leads

Only qualified, engaged leads land in the CRM — not raw noise.

The sequence

A cadence that runs itself.

Sequences start from the signal that created the opportunity, so the first message references what the shopper actually did.

  • Email, SMS, and call tasks timed across Day 0 to Day 7
  • Every message references what the shopper actually did
  • No response reschedules the next touch automatically
  • A positive reply hands off to a rep — a negative one exits and suppresses

Behavioral triggers

Saw your CTV / display ad

Ad exposure · 2 days ago

Viewed a high-intent page

3 visits this week

Started, then left a form

Abandoned · yesterday

Returned to your site

Session · 9:42pm

AI SDR Agent

Scores the signal, writes the message, picks the timing.

Email
SMS
Call task

Orchestrated outcomes

Replied → human handoff

Routed to the right rep, full context

No reply → next touch

Re-times to Day 3, then Day 7

Written back to CRM

Transcript, signal, and status synced

Day 0

Email referencing what they viewed

Day 1

SMS with one easy reply path

Day 3

Call task with talk track

Day 7

Re-engage or graceful exit

Guardrails

Automation with adult supervision.

AI oversight reviews message quality, frequency, and tone before anything sends, and every conversation is visible to your team in real time.

  • Frequency caps and quiet hours enforced per channel
  • Opt-out honored instantly across email, SMS, and mail
  • Peer review on message templates before they go live
  • Full transcript history on every opportunity record

Drafted touch

Message draft

“Saw you were looking at the premium plan — want me to walk you through it?”

EmailDay 0AI SDR

AI Oversight

Every message is screened before it can send.

Peer review on templates

Guardrails applied

Quality & tone review

On-brand, on-message, no hallucinated claims

Frequency caps

Per-channel limits enforced before send

Quiet hours

Local time window respected on every touch

Opt-out & suppression

Honored instantly across email, SMS, mail

Visible to your team in real time

Full transcript history on every opportunity record — sends, replies, and stops.

Hand-off

Your team only touches warm.

When a shopper engages, the agent stops and a person takes over. Your rep opens one screen and sees the whole journey — the ad, the pages, the email opened, the text replied to — scored, timestamped, and flagged ready to call.

  • Every touch in one timeline — ads, sessions, opens, replies
  • Intent scoring flags the moment a shopper turns warm
  • Full history synced to the CRM record automatically
JE

Jordan Ellis

High intent

Columbus, OH · Returning visitor

Intent score

91

Interested in

Premium package · High-value offer

Shopper history

  1. Served your CTV / display ad

    Mon 7:12pm

  2. Clicked retargeting ad

    Tue 8:04am

  3. Viewed key product page ×3

    Tue–Wed · 6m total

  4. Started, then left a form

    Wed 9:38pm

  5. Opened AI SDR email

    Thu 7:02am · clicked link

  6. Replied to SMS: “Still interested”

    Thu 11:26am

Ready to call

Best window: today 11am–1pm · assigned to Your on-duty rep

Live

Agent paused — routed to your team with full history synced to CRM.

Ready to see our AI SDR Team work for you?

Start free